Frequently Asked Questions
Question: How the decorative components collection from SKIF factory differs from decorative components collection by other producers?
Answer: Today the decorative components collection from SKIF factory consists of modern, popular and market-oriented decorative components in interesting modern patterns. Up to date decorative components from SKIF factory are exclusive ones, they are impossible to be acquired from other manufacturers. Collection of decorative components from SKIF factory is continuously renewed considering popular trends. The decorative components are not categorized, their price is regular.
Question: How the decision is taken on decorative component incorporation into SKIF factory collection?
Answer: Marketing specialists at SKIF factory annually visit the leading European exhibitions, trace the modern trends and update them for our customers. In such a way the exclusive decorative components collection from SKIF factory is formed, which is popular today throughout Russia and CIS. The collection corresponds to the latest modern market trends. Decorative components have various popular patterns. Tabletops with exclusive decorative components from SKIF factory look well presented and find their place in any interior.
Question: Does SKIF have its own warehouse for raw materials?
Answer: Yes, SKIF factory has its warehouse for raw materials, rated for 60 days of continuous operation. Such amount of raw materials enables to dispatch minimum 300 000 pieces of post-forming units every month.
Question: How long is the service life of articles from SKIF factory?
Answer: The service life of articles, manufactured by SKIF factory, is minimum 12 years.
Question: How does the check of incoming raw materials occur?
Answer: On the basis of our production we have established special laboratory in which, further to visual inspection, SKIF specialists test all the incoming raw materials for correspondence to standards and norms, using special equipment.
Question: By what kind of transport do you dispatch your orders?
Answer: The delivery is effected by railway containers (20 tons or 40 feet), Euro-trucks and wagons. Starting from 2014, SKIF factory grants services in terms of its orders delivery by its own road vehicles.
Question: How do you pack your tabletops produced by SKIF factory?
Answer: Each tabletop from SKIF factory is packed in stretch film. The backing boards are put on top and bottom of each pallet, the formed pallet is again wrapped in stretch film and tired by palletizing belts, with cardboard plates inserted under them. Each order is packed in such a way, packing services are totally free of charge. Amount of packing material is calculated to deliver the goods in integrity and safety, but not to pay for extra weight delivery.
Question: How is the tabletop protected in term of its service on the kitchen from moisture ingress?
Answer: Tabletops from SKIF factory are lined by lamellar plastic, which is the ideal work surface. Lateral edges of tabletops are trimmed with edgings. To protect the tabletop front part, the drip catcher is provided, its best possible shape was developed by SKIF factory specialists on the basis of tabletops production and use experience abroad and in Russia. Wide and flat band of drip catcher in combination with small height adequately collects the dripping water. Each tabletop by SKIF factory may serve minimum 12 years long.
Question: How do manage the problems with defective articles?
Answer: The goods produced by SKIF factory are marked by high quality of its articles, but in the event of disputable points on any phase – from tabletops on the customer’s warehouse to the kitchen of end user – we always investigate the claim in a most detailed and careful way. If the article defectiveness is confirmed, we compensate the defective articles. We are steadily striving to improve quality of the goods, produced by SKIF factory, claims investigation control is maintained by production manager. Furthermore, you may turn with any question with regard of SKIF factory articles to process manager.
Question: How to calculate the transport vehicle load in a right way?
Answer: Specialists from SKIF factory have developed the best possible pattern to load wagon, Euro-truck and railway container, consideringcargo weight distribution along the transport facility area and axle load. Our managers always check the order setting and give recommendations on loading.
Question: How to make the order setting in a right way?
Answer: You should contact managers from SKIF factory to identify popular decorative components s and dimensions in your region – our managers will present you statistics on typical sizes and marketable decorative components in your region. Based on this information, the customer will set the order. Minimum size of one order of one decorative component а one dimension is from one piece. Further, the manages will process your order, will assist in calculating the transport vehicle load and recommend the appropriate kind of delivery (wagon, container, Euro-truck).